Meet CxInsighter
Unlock the power of automated customer follow-up communication with customers and track real-time feedback with CxInsighter. Discover how CxInsighter will revolutionize the customer service experience for your business.
WATCH VIDEOImprove CSI, Manufacturer Survey Count and Online Reputation
CxInsighter helps you keep more customers, raise satisfaction scores, and build a stronger online reputation—all through intelligent automation with a human touch.
―Intelligent Automation―
Elevate Your Business Reputation Through Smarter Feedback
Grow Your Business With Automation & The Human Touch
Automated Feedback
Automatically sends text message and email post-visit to gather valuable feedback and ensure satisfaction. If customers response is below the set threshold a customizable follow-up message seeking more information is sent.
Targeted Survey Calls
Let us handle the heavy lifting by calling customers & only asking the ones with great experiences to fill out your surveys boosting quality survey completion—so your team can stay focused on what they do best: setting appointments, selling, and providing excellent service.
Real-Time Feedback Collection
Aggregate all feedback in a centralized platform, offering real-time updates on a dashboard so teams can monitor trends across channels and respond quickly.
Secure Data Management
With our integrations, your customers’ data remains secure, eliminating the need for external transfers.
Improve Reputation
Intelligently redirects customers with “Exceptional” feedback to reputation sites.
Starting at $499 a month
Contact us for group pricing pricing.
Dashboard
With CxInsighter’s real-time feedback dashboard, you can monitor sent messages, analyze received customer feedback (including images your customers share), and track trends by team members. Additionally, you can access and review historical customer feedback with ease. Our intuitive sorting and filtering tools streamline the process, enabling you to efficiently prioritize and manage feedback for improved decision-making and customer satisfaction while redirecting positive feedback to reputation sites.
Customizable messaging
As needs change, so can your messaging. With CxInsighter you can customize the message going out to your customers or use one of the templates available.